Refund & Cancellation Policy

Effective Date: 25/6/2026

At Margin, we provide a digital Software-as-a-Service (SaaS) product. Because our service relies on real-time AI API usage and immediate access to analytics, our refund policy is as follows:

Cancellations:

You may cancel your subscription at any time through your billing dashboard. Once canceled, you will retain access to your current tier's features until the end of your current billing cycle.

Refunds:

  • Monthly Subscriptions: We do not offer refunds for partial months of service or unused AI transaction limits.
  • Annual Subscriptions: If you are on an annual plan and are dissatisfied within the first 14 days of your purchase, please contact us for a prorated refund. After 14 days, annual subscriptions are non-refundable.
  • Failed Integrations: If technical issues on our end prevent you from syncing core integrations and our support team cannot resolve it, you may be eligible for a refund for that billing period.

Contact: abdullah.mostafa.zaki@gmail.com