Refund & Cancellation Policy

Margin is software you use in the browser, paid by hand each month. Here is how cancelling and refunds work.

Cancellations:

There is nothing to cancel: Margin never charges you automatically. If you don't pay for the next month, your workspace moves to the Free plan 3 days after the paid month ends. Your data stays.

Refunds:

• Monthly payments: We don't refund unused days or unused AI actions, except in the two cases below.
• Payment we couldn't match: If we can't confirm your transfer, your plan doesn't change and we email you. Reply with the receipt and we'll sort it out. If we still can't activate the plan, we return the transfer.
• Our fault: If Margin can't sync your Shopify or Bosta data because of a problem on our side that we can't fix, we refund that month.
• How refunds are paid: To the InstaPay or Telda account the payment came from.

Contact: support@marginegy.com